Creating better customer experiences. Together.
more resources. more scalability. more success.
Menu
Meeting rising customer demands for exceptional experiences and service hinges on a steady and ready supply of outstanding call center and customer service talent. With Employbridge, you get an experienced industry leader with deep expertise in sourcing, recruiting, and onboarding the high-quality call center workers you need – including contract, contract-to-hire, and direct hire staffing from entry-level to senior-level specialists and managers.
With average call center turnover at 30-45% and the potential for billions in lost annual revenue due to poor customer service, you need call center and customer service agents with the skills and fit to thrive in your environment and stay on the job. That’s why we’ve invested in our comprehensive and customized assessment tool that uses soft and hard skill simulations to ensure you have talent with the technical know-how and the behavioral attributes required to deliver exceptional customer experiences – and enjoy doing it.
1,300+ assessments
and immersive simulations available
4,800+ contact center
assessments completed
We are deeply embedded in the customer service and contact center industry – from our annual Contact Center Executive Forum to our Voice of the American Workforce survey – so we stay on the cutting edge of labor trends, best practices, and proven solutions to evolving challenges within your business. Our experts can quickly evaluate your hiring process and environment, combining years of experience, robust data, and metrics, to identify actionable strategies to optimize your contact center operations and workforce planning.
contact/call center workers surveyed annually
15-20% average contact center client growth
For 30+ years, we’ve partnered with thousands of supply chain companies to solve a wide range of workforce challenges with tailored solutions – from high-touch onsite services to on-demand talent through our industry-first digital solution.
Because we’re the nation’s largest supply chain staffing company, you get access to the most robust workforce insights that help you run your business better — including labor market trends, wage data, and HR management and compliance best practices
With technology changing the way industry works, we ensure you have a future-ready workforce with our free upskilling and training programs. We’re bridging the skills gap with 100K+ workers enrolled in our Better Worklife Academy, delivering a higher-skilled, more productive workforce for our customers.
Our cutting-edge digital platform makes it easy for businesses to control the way they work with unmatched speed, access, and power to quickly scale your workforce up or down. You gain 24/7 access to high-quality talent and actionable data so you can manage your workforce from anywhere.
meeting business demands with a scalable workforce
championing people and unlocking potential
helping you perform today and thrive tomorrow
For more information, contact
To partner with Employbridge,
For more information, contact
To partner with Employbridge,
