Employment type: full time

Pay: $17.00 per hour
Schedule: 8 hour shift between 7:00am-11:00pm. You must be open to any shift in those hours, weekend availability is required!

Start dates: Mid to late November!
Location: Sites in Plantation and Miramar!

In this role you will:

Provide concierge and white-glove level service, removing burdens and providing end to end resolution for customers Respond to and own consumer inquiries and issues Conduct proactive research on assigned member accounts to identify service issues Identify gaps in processes and work closely with other departments for process improvement Meet performance goals of a high volume customer service environment, including efficiency, call quality, customer satisfaction, first call resolution, and attendance

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