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Prior to W-2 issuance:

Sign up for online delivery by January 19 and get your W-2 as early as January 25!

    • Get early access to your W-2 and free copies through October 15, 2024.
    • CLICK HERE to go to Paperless Employee and sign up today!
    • Paperless Employee has a User Guide available to reference for your account creation and other W-2 self-service features.
    • If you have not registered for online delivery by January 19, you will have your W-2 mailed via USPS mail to the address on record no later than January 31.

Avoid a delayed or incorrect W-2. 

      • Look at your most recent paystub and confirm that your information is correct.
      • Report any other missing or incorrect information to your local branch no later than January 11.
      • Have you moved? Tax documents are not forwarded by the postal service. Therefore, if you have moved, it is imperative that your address is updated in the system no later than January 11
      • Use the mobile app to change your home address, email, and phone number.   


Requesting a printed copy of your W-2:

  • Requests for W-2 reprints will be accepted beginning February 15.
  • Paper W-2 reprint requests can be made beginning February 15. These requests must be submitted in writing by visiting a local branch and completing a W-2 Copy Request Form.

Note: Additional reprint requests will be available for a fee of $10. If you haven’t already requested a copy of your W-2 in the past, you must create an account at Paperless Employee for payment of the fee and W-2 download. When your timely election for online delivery is made at Paperless Employee, copies of your W-2 are free through October 15.


Associates claiming EXEMPT status for Federal and/or State tax withholding purposes:

  • Associates claiming to be EXEMPT for federal and/or state tax withholding purposes:
    • Federal Exempt Status
      • A new 2024 W-4 MUST be completed by February 15, 2024, to maintain your EXEMPT status.
      • If a replacement W-4 is not received, the 2024 W-4 will be treated as if the employee had checked the box for Single or Married filing separately in Step 1(c) and made no entries in Step 2, Step 3, or Step 4 of the 2024 Form W-4.
    • State Exempt Status
      • There are several states where claiming exempt expires annually so a new 2024 W-4 MUST be submitted by February 15, 2024, to maintain the exempt status.
      • If a new W-4 is not received, the 2024 W-4 will be treated as if the employee had elected Single with Zero withholding allowances.
    • To initiate EXEMPT status updates, please contact your local branch. The 2024 W-4 will be available beginning December 31, 2023.

For associate year end and W-2 FAQs click here