1248234
4/8/2025 5:50:42 PM
$41.00
Westaff
21
Hourly pay
$41.00/hrLocation
Saugus, MA (01906)Job Description
Westaff is currently looking for an Order to Cash Specialist!
This position will provide customer support, order entry and ERP system administration for our client organization.
The ideal candidate will have a minimum of five years experience from a manufacturing/distribution environment in a product support, order fulfillment or cash receipts and billing role.
Associate must have worked on order system including work with accounting or cash receipts.
The associate will be helping with all incoming calls.
Largest percentage of day is customer order processing and posting. Secondly will be cash receipts and system updating and maintenance, updating information etc.
Training will be performed first 2 weeks of assignment The order entry or ERP system is S2K similar to salesforce or SAP system. It would be preferred if associate had some familiarization with similar or like system experience.
Main Responsibilities:
· Order entry and system administration for the ERP system. This includes the maintenance of customer & product data.
· Process cash receipts daily: Post payments to customer accounts, prepare deposits, communicate any payment discrepancies.
· Receipt and processing of orders as they are received from customers via phone, fax, and email.
· Assist customers with order confirmations, quotes, and invoices. 5 years is experience preferred, but will review associates with 2 years plus if they have a good work history and matching skills.
· Effectively communicate with customers and manufacturing floor with questions, issues, order changes, and order status.
· Projects and tasks as needed
Skills:
ERP, Order Entry, sales support, Customer service, Customer support, Microsoft office, Data Entry, Cash Receipts, Order to Cash Cycle, Strong and Clear Communication, Detail Oriented, Reliable
Pay: $38-$44/hr DOE
Monday – Friday, 8:30-4:00 (in person)
Benefits of working with Westaff include:
- Medical, dental, vision
- Weekly pay
- Free online courses
Customer Account Specialist
4/8/2025 5:50:42 PM
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