1264823
7/7/2025 3:07:25 PM
$20.00
RemX
13
Hourly pay
$20.00/hrLocation
Alpharetta, GA (30005)Job Description
Remx is assisting a client looking for CSRs related to either travel or non-travel rewards programs. Both will handle general and account questions for their programs, non-travel will also assist with order placements, shipping and return questions, while travel will help convert points to travel rewards like airline tickets, hotel stays, or car rentals.
- Employment Type: Permanent
- Location: Onsite in Alpharetta, GA 30005 (Must live within 15 miles. No Exceptions)
- Salary: English speaking $20.00 an hour | Bilingual Spanish & English speaking $21.00 an hour
- Start Date: Asap
- Schedule: Various schedules available once onboarding is completed, all schedules work 1 weekend day and have the other off.
- Training: 6 Weeks | Mon-Fri 8am-6pm (40-hour shift between those hours)
- Normal Business Hours: 8am-12am Schedules for this class are likely to be afternoon (Must be available to work any 8-hour shift)
Reminders:
- Must have 1-year of year of Call Center experience (Inbound and or Outbound calls)
- Must live within 25 miles of Alpharetta, GA 30005
- Schedules will be selected once all onboarding is completed
- Must provide Education Verification and Employment Verification (7 years of experience or 3 most recent employers that MATCH the resume)
Responsibilities:
- Assist customers with navigating the customer website/portal, viewing and using their reward points
- Assist customers experiencing issues with points redemption, etc.
- Inbound calls from customers looking to for assistance with general account information and tasks
- Assist customers with changes and cancelling reservations
Requirements:
- High School Diploma or GED REQUIRED
- 1+ year of experience in call center REQUIRED
- Bilingual Spanish/English is highly preferred
- An articulate demeanor and friendly personality are necessary
Customer Service - Rewards Programs
7/7/2025 3:07:25 PM
We offer several ways to apply for jobs
- Search for jobs on this website, then use the Apply Now button from the job detail page.
- Contact your local Employbridge office.
- Call the Employbridge Help Center at 881.381.7248.
- Download the Bluecrew app and search for jobs there. To learn more about the Bluecrew app, see the Bluecrew How It Works page.
We require you to fully complete the application process, successfully pass the applicable assessments for your skill set, and provide accurate information for a reference check. We also require you to pass a background check and E-Verify verification, and some jobs require a drug screen. For E-Verify, you’ll need to provide acceptable IDs including a photo ID (a driver's license, government ID, military card) AND a document that establishes employment authorization, such as a Social Security card, birth certificate, or employment documentation.
You’re paid on Friday for the prior week worked. We pay using the Comdata Payroll Card. You can choose to directly deposit your pay through an automatic transfer with the card or use the card as an ATM/debit card or point-of-sale credit card. Certain rules apply. If you apply through the Bluecrew app, you have the option to receive a check by mail or direct deposit to your checking account. Bluecrew pays weekly and offers a benefit called On Demand Pay, which allows you to access your weekly earnings days before payday.
Your payroll funds can be directly deposited to the bank account of your choice through our Comdata Payroll Card program. To set up direct deposit, log in to the cardholder website at www.cardholder.comdata.com. Enter your username, password, and click the log in button. Hover over the Banking option and click on Direct Deposit. Follow the prompt Steps to Transfer Money From Your Comdata Payroll Card to Your Bank Account.
You can view your paystub through www.cardholder.comdata.com, through the Employbridge mobile app, or by signing up to automatically receive your paystub summary information by email or text message each pay day.
Take a look at our W-2 information page. Many of the most frequent questions and concerns about W-2s are answered in that page. You can also call a self-service W-2 Hotline at 866-692-6695. A live agent is available at that number starting late January each year.
If you need assistance with an active assignment that you are working, please contact your branch team for support.
At Employbridge, we will advocate for you on the job and support you in advancing your career through training and upskilling. When we start working with you, we’ll strive to get to know you in meaningful ways. Our goal is to get a clear understanding of your needs and priorities, so we can match you in jobs where you’ll thrive.
You’ll be eligible for W-2 protections such as overtime pay and workers’ compensation coverage and can opt-in to health insurance coverage once you start working your first shift. Learn more about our benefits. If you average 30 or more hours during your first four to six weeks, you’ll be offered a comprehensive benefits plan on the 90th day that includes health insurance, dental benefits, and options for retirement savings. You’ll also have access to free mental health, financial, and legal consultations, and can earn bonuses after people you refer to Employbridge or the Bluecrew app come work for us. If you apply through the Bluecrew platform, you may be eligible for additional benefits, including On Demand Pay, paid sick time, and our Bluecrew Rewards program. Learn more about the Bluecrew app.
We offer upskilling opportunities, including free online classes through our Better Worklife Academy and Life Skills Studio, self-pay, and a high school diploma program. Get more information about our training and upskilling programs.
If you are interested in placement on another available assignment for which you are qualified, immediately contact the local branch by telephone after you complete the previous assignment. You can also use our mobile app to update us on your availability. It is your responsibility to contact the Company at least once a week to confirm your availability for additional work assignments
You can find most information on this website or through our mobile app. If you need additional help, you to contact us by chat, phone, or email.
- Select the chat icon to begin a chat.
- Phone (888) 381-7248.
- Email contactcenter@employbridge.com.
- Fill out our Contact Us form.