1265065
7/9/2025 9:05:22 PM
$19.67-$22.48
Westaff
21
Hourly pay
$19.67-$22.48/hrLocation
Helena, MT (59601)Job Description
Balance budgets and brighten patient care—Westaff is hiring a Financial Counselor for a clinic in Helena, MT! If financial guidance is your superpower, we want YOU!
Schedule: Full-Time
Shift: Flexible, 20 hours/week, can be 3-5 days
Term: 3+months, potential for permanent for the right fit!
Pay: $19.67-$22.48/hour DOE
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Communicates terms of financial policy to patients for full comprehension of payment expectations
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Works collaboratively within billing department and front desk to ensure there is a complete understanding related to patient’s financial plan
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Responsible for point of service collections for patient outstanding balances
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Responsible for setting up payment plans within practice guidelines for patients who cannot pay balance in full
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Discusses payment arrangements with patients for outstanding patient balances.
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Assists patients with care credit applications
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Educates applicants regarding care credit terms, interest rates, and re-payment obligations
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Processes accounts following the procedures outlined in the department’s pre-collection policy and procedure.
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Serves as primary patient/family contact explaining cost of treatment, insurance eligibility, benefits, coverage and other available community, local and regional resources
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Estimates patient liability for services rendered
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Communicates with patients regarding financial responsibility and arranges for collection of the patient portion due to be collected before discharge
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Provides best in class service to every patient inquiry received to ensure and maintain high levels of patient satisfaction
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Establishes payment arrangements with the patient and document appropriately in the practice management system
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Express kindness and respect to patients while educating and communicating expectations
What You Will Bring:
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High School Diploma or GED
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(2) Two years’ experience performing similar duties
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Experience working with the public via telephone and face-to-face conversation required
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Some relevant college coursework or associate's degree preferred
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Experience with office machines
What You Will Gain:
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Weekly pay!
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FREE online skills training available
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Potential for going permanent for right fit!
Apply today and help patients navigate their financial journeys!
Financial Counselor
7/9/2025 9:05:22 PM
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