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Retail Associate

July 18, 2025

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1265665

7/18/2025 5:35:44 PM

$16.00-$18.00

Westaff

21

Hourly pay

$16.00-$18.00/hr

Location

Helena, MT (59601)

Job Description

Westaff is hiring an energetic Retail Associate with Love of the outdoors for a local Sporting Goods store in Helena, MT!

This is a Permanent career opportunity!

Pay: $16.00-$18.00/hr DOE

Schedule: Monday-Friday with one day off every other weekend;  8:45 am to 5:00 pm, or closing 11:00 am - 7:15 pm

Responsibilities of a Retail Associate:

 

  • Assist customers with their purchases in the boats and ski department.
  • Ensure customers receive knowledgeable guidance tailored to their outdoor needs.
  • Enthusiastic about water sports, winter sports, and camping.
  • Deliver outstanding customer service
  • Engage with customers to understand their needs and provide personalized recommendations for rafts, kayaks, skis, and camping equipment.
  • Answer questions about product features, performance, and suitability for specific activities (e.g., fishing, whitewater rafting, overnight floats, downhill skiing, or backcountry camping).
  • Demonstrate in-depth knowledge of rafts, kayaks, skis, and camping gear, including product specifications, maintenance, and customization options.
  • Maintain an organized and visually appealing department by restocking, arranging displays, and ensuring product availability.
  • Coordinate with the repair shop for services like ski tuning, raft repairs, or boot fitting.
  • Assist with the rental process for rafts, kayaks, paddleboards, and canoes, including explaining rental policies, checking equipment condition, and ensuring customers are equipped with necessary accessories (e.g., PFDs, paddles).
  • Work closely with other department associates and the repair shop to ensure a cohesive customer experience.
  • Educate customers on safety practices for water sports and skiing, including proper use of equipment and adherence to regulations (e.g., Smith River waste packing requirements).

Qualifications:

  • Providing expert advice on rafts, kayaks, skis, and camping gear — This role requires technical expertise in these areas to ensure customers receive knowledgeable guidance tailored to their outdoor needs.
  • Prior experience in retail, outdoor recreation, or customer service is preferred.
  • Hands-on experience with rafts, kayaks, skis, or camping equipment is highly desirable.
  • Strong understanding of water sports equipment (e.g., rafts, kayaks, paddleboards) and ski equipment (e.g., downhill, cross-country, telemark skis, bindings, boots).
  • Familiarity with camping gear and outdoor activities is a plus.
  • Excellent communication and interpersonal skills to build rapport with customers and provide a welcoming, professional experience.
  • Ability to lift and carry equipment (up to 50 lbs), stand for extended periods, and assist with loading/unloading gear.
  • Ability to work collaboratively in a fast-paced environment while maintaining a positive and enthusiastic attitude.

 

Don't miss out on this opportunity- apply TODAY for our Retail Associate position!

Military & Veterans encouraged to apply 

Retail Associate

7/18/2025 5:35:44 PM

Apply now

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