1266210
7/25/2025 9:41:36 PM
$17.00-$18.00
RemX
13
Hourly pay
$17.00-$18.00/hrLocation
Davie, FL (33312)Job Description
Customer Service - Call Center Agents
Salary - $17 or $18/hr bilingual Spanish
Location - On site - Miramar FL
Must have call center experience. Must also provide an updated resume with that experience listed.
Job summary:
We’re looking for extremely motivated, high-energy, people to join our inbound/outbound Customer Service Team. The primary role you play is answering inbound and returning calls from prospective members inquiring about Medicare Advantage products offered through our clients.
Job responsibilities:
- Handle inbound calls from prospective members for Medicare Advantage plans by following approved script.
- Make outbound calls to prospective members that have requested a callback.
- Enter prospective member information into company’s Customer Relationship Management System (CRM) in an accurate and compliant manner.
- Follow approved script to determine the prospective member’s eligibility for Medicare Advantage plans and update CRM system accordingly.
- Warm Transfer prospective members to designated telesales team(s)
- Obtain approved agreement (Scope of Appointment) from prospective members verbally that want a home appointment by following approved script and documenting it in CRM system.
- Inform prospective members of available seminars and register them as needed through the CRM system accordingly.
- Fulfillment of informational kits as requested by prospective members through the CRM system.
- Follow all Federal, State, Cirrus and Clients policies and procedures.
Skills and Qualifications:
Customer Focus, technology savvy, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking
Minimum requirements:
- High school diploma or general education degree (GED)
- Must have some call center experience.
Attendance:
Employees are expected to abide by all company attendance policies. Noncompliance with those policies will be grounds for corrective action and may lead to termination.
Member Specialist Customer Service
7/25/2025 9:41:36 PM
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You’re paid on Friday for the prior week worked. We pay using the Comdata Payroll Card. You can choose to directly deposit your pay through an automatic transfer with the card or use the card as an ATM/debit card or point-of-sale credit card. Certain rules apply. If you apply through the Bluecrew app, you have the option to receive a check by mail or direct deposit to your checking account. Bluecrew pays weekly and offers a benefit called On Demand Pay, which allows you to access your weekly earnings days before payday.
Your payroll funds can be directly deposited to the bank account of your choice through our Comdata Payroll Card program. To set up direct deposit, log in to the cardholder website at www.cardholder.comdata.com. Enter your username, password, and click the log in button. Hover over the Banking option and click on Direct Deposit. Follow the prompt Steps to Transfer Money From Your Comdata Payroll Card to Your Bank Account.
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You’ll be eligible for W-2 protections such as overtime pay and workers’ compensation coverage and can opt-in to health insurance coverage once you start working your first shift. Learn more about our benefits. If you average 30 or more hours during your first four to six weeks, you’ll be offered a comprehensive benefits plan on the 90th day that includes health insurance, dental benefits, and options for retirement savings. You’ll also have access to free mental health, financial, and legal consultations, and can earn bonuses after people you refer to Employbridge or the Bluecrew app come work for us. If you apply through the Bluecrew platform, you may be eligible for additional benefits, including On Demand Pay, paid sick time, and our Bluecrew Rewards program. Learn more about the Bluecrew app.
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