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Remote Medical Customer Service Representative | $16 p/h | Fort Worth, TX Only

August 21, 2025

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1268992

8/21/2025 10:23:45 PM

$16.00

RemX

13

Hourly pay

$16.00/hr

Location

Fort Worth, TX (76179)

Job Description

IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

Your Next Career Move Starts Here!

Are you passionate about helping people, detail-oriented, and looking for the flexibility of working from home? Our Fortune 500 pharmaceutical client is expanding their remote call center team and this could be the perfect opportunity for you!

This role offers the convenience of working from home while still being part of a supportive and professional team. Experience the benefits of remote work: no commute, more time at home, and company-provided equipment to set you up for success.

Position Details

  • Role: Remote Medical Call Center Representative

  • Pay: $16/hr. + Weekly Pay + Benefits

  • Schedule: Monday–Friday, 7am–8pm CST (must be available for any 8-hour shift within these hours)

  • Projected Start Date: September

  • Equipment: Provided (see important note below)

Important: Candidates must live in the Fort Worth, TX area (or surrounding cities) and be able to pick up company-issued equipment in person prior to starting. This is a requirement with no exceptions.

What You’ll Do

  • Handle inbound calls (with occasional outbound calls depending on department needs)

  • Assist patients by updating account and medication information

  • Ensure accuracy in data entry and maintain compliance with federal healthcare guidelines

  • Work with insurance carriers to confirm medication coverage

  • Deliver excellent customer service with professionalism and empathy

What We’re Looking For

  • At least 1 year of recent call center experience (required)

  • Ability to pick up equipment in Irving, TX

  • Strong attention to detail and accuracy

  • Private, distraction-free workspace at home

  • Reliable high-speed wired internet connection (hot-spots not accepted)

  • Basic technical troubleshooting skills

  • Commitment to full scheduled shifts and performance metrics

  • High school diploma or equivalent

Why Join Us?

  • Work-from-home flexibility (save time and money on commuting)

  • Weekly pay and eligibility for benefits

  • Be part of a team that makes a real difference in patients’ lives

📩 Ready to apply? Send your most up-to-date resume to khari.riles@remx.com and mention “REMOTE - TX” in your subject line.

Remote Medical Customer Service Representative | $16 p/h | Fort Worth, TX Only

8/21/2025 10:23:45 PM

Apply now

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We offer several ways to apply for jobs

  • Search for jobs on this website, then use the Apply Now button from the job detail page.
  • Contact your local Employbridge office.
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  • Download the Bluecrew app and search for jobs there. To learn more about the Bluecrew app, see the Bluecrew How It Works page.

We require you to fully complete the application process, successfully pass the applicable assessments for your skill set, and provide accurate information for a reference check. We also require you to pass a background check and E-Verify verification, and some jobs require a drug screen. For E-Verify, you’ll need to provide acceptable IDs including a photo ID (a driver's license, government ID, military card) AND a document that establishes employment authorization, such as a Social Security card, birth certificate, or employment documentation.

You’re paid on Friday for the prior week worked. We pay using the Comdata Payroll Card. You can choose to directly deposit your pay through an automatic transfer with the card or use the card as an ATM/debit card or point-of-sale credit card. Certain rules apply. If you apply through the Bluecrew app, you have the option to receive a check by mail or direct deposit to your checking account. Bluecrew pays weekly and offers a benefit called On Demand Pay, which allows you to access your weekly earnings days before payday.

Your payroll funds can be directly deposited to the bank account of your choice through our Comdata Payroll Card program. To set up direct deposit, log in to the cardholder website at www.cardholder.comdata.com. Enter your username, password, and click the log in button. Hover over the Banking option and click on Direct Deposit. Follow the prompt Steps to Transfer Money From Your Comdata Payroll Card to Your Bank Account.

You can view your paystub through www.cardholder.comdata.com, through the Employbridge mobile app, or by signing up to automatically receive your paystub summary information by email or text message each pay day.

Take a look at our W-2 information page. Many of the most frequent questions and concerns about W-2s are answered in that page. You can also call a self-service W-2 Hotline at 866-692-6695. A live agent is available at that number starting late January each year.

If you need assistance with an active assignment that you are working, please contact your branch team for support.

At Employbridge, we will advocate for you on the job and support you in advancing your career through training and upskilling. When we start working with you, we’ll strive to get to know you in meaningful ways. Our goal is to get a clear understanding of your needs and priorities, so we can match you in jobs where you’ll thrive.

You’ll be eligible for W-2 protections such as overtime pay and workers’ compensation coverage and can opt-in to health insurance coverage once you start working your first shift. Learn more about our benefits. If you average 30 or more hours during your first four to six weeks, you’ll be offered a comprehensive benefits plan on the 90th day that includes health insurance, dental benefits, and options for retirement savings. You’ll also have access to free mental health, financial, and legal consultations, and can earn bonuses after people you refer to Employbridge or the Bluecrew app come work for us. If you apply through the Bluecrew platform, you may be eligible for additional benefits, including On Demand Pay, paid sick time, and our Bluecrew Rewards program. Learn more about the Bluecrew app.

We offer upskilling opportunities, including free online classes through our Better Worklife Academy and Life Skills Studio, self-pay, and a high school diploma program. Get more information about our training and upskilling programs.

If you are interested in placement on another available assignment for which you are qualified, immediately contact the local branch by telephone after you complete the previous assignment. You can also use our mobile app to update us on your availability. It is your responsibility to contact the Company at least once a week to confirm your availability for additional work assignments

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If you cannot avoid being late to work or are unable to work as scheduled, you must call, text, or use the mobile app to inform the local office before the start of your shift. 
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