Go to main content

Customer Service Representative – Work from Home (Irving, TX ONLY) – $16/hr.

August 22, 2025

Apply now

1269039

8/22/2025 3:13:00 PM

$16.00

RemX

13

Hourly pay

$16.00/hr

Location

Irving, TX (75014)

Job Description

IMPORTANT: You're being considered for a remote position with RemX.
As part of our identity verification process, we will conduct a video interview and, with your consent, take a screenshot of you holding your photo ID. This image will be securely stored and used by our training team to periodically confirm your identity during the training period.

IMPORTANT:

-RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful.

-RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

Are you ready to join a Fortune 500 healthcare leader and support patients from the comfort of your home? We’re hiring customer service professionals who are eager to help others and advance their careers. If you live in Irving, TX (or nearby) and have call center experience, we’d love to hear from you!

 

Position Highlights

  • Pay: $16 per hour with weekly pay
  • Schedule: Monday–Friday, 7 AM–8 PM CT (no weekends) You’ll work an 8-hour shift within these hours
  • Location: Remote work—but you must pick up your computer equipment in Irving, TX
  • Perks: Referral bonuses, online skill-building classes, and career growth opportunities
  • Role: Full-time, long-term contract with a friendly team culture

 

What You’ll Do

  • Handle inbound and outbound calls with empathy and professionalism
  • Gather and review patient billing and medical information
  • Provide exceptional customer service while adhering to federal healthcare guidelines
  • Use computer skills to enter data and navigate dual monitors
  • Work with insurance carriers to secure medication coverage for patients
  • Balance multiple tasks and maintain accurate records

 

 

What We’re Looking For

  • Residence: Irving, TX or surrounding areas (no equipment shipping)
  • Experience: At least 6 months of recent call center or customer service experience
  • Tech Skills: High-speed internet at home and comfort with dual monitors
  • Mindset: Positive attitude, strong work ethic, and a genuine desire to help others
  • Bonus: Healthcare or pharmacy experience is a plus, but not required

 

Ready to Apply?

To be considered, please send your updated résumé to kaylee.mcintyre@remx.com and mention the $16/hr. Medical Customer Service TX position. Then apply online—we’ll contact you after reviewing your information. If you don’t hear from us within 10 business days, feel free to reach out at (636) 735‑0583 or email kaylee.mcintyre@remx.com.

We look forward to welcoming you to our team!

Customer Service Representative – Work from Home (Irving, TX ONLY) – $16/hr.

8/22/2025 3:13:00 PM

Apply now

Frequently
asked questions

We offer several ways to apply for jobs

  • Search for jobs on this website, then use the Apply Now button from the job detail page.
  • Contact your local Employbridge office.
  • Call the Employbridge Help Center at 881.381.7248.
  • Download the Bluecrew app and search for jobs there. To learn more about the Bluecrew app, see the Bluecrew How It Works page.

We require you to fully complete the application process, successfully pass the applicable assessments for your skill set, and provide accurate information for a reference check. We also require you to pass a background check and E-Verify verification, and some jobs require a drug screen. For E-Verify, you’ll need to provide acceptable IDs including a photo ID (a driver's license, government ID, military card) AND a document that establishes employment authorization, such as a Social Security card, birth certificate, or employment documentation.

You’re paid on Friday for the prior week worked. We pay using the Comdata Payroll Card. You can choose to directly deposit your pay through an automatic transfer with the card or use the card as an ATM/debit card or point-of-sale credit card. Certain rules apply. If you apply through the Bluecrew app, you have the option to receive a check by mail or direct deposit to your checking account. Bluecrew pays weekly and offers a benefit called On Demand Pay, which allows you to access your weekly earnings days before payday.

Your payroll funds can be directly deposited to the bank account of your choice through our Comdata Payroll Card program. To set up direct deposit, log in to the cardholder website at www.cardholder.comdata.com. Enter your username, password, and click the log in button. Hover over the Banking option and click on Direct Deposit. Follow the prompt Steps to Transfer Money From Your Comdata Payroll Card to Your Bank Account.

You can view your paystub through www.cardholder.comdata.com, through the Employbridge mobile app, or by signing up to automatically receive your paystub summary information by email or text message each pay day.

Take a look at our W-2 information page. Many of the most frequent questions and concerns about W-2s are answered in that page. You can also call a self-service W-2 Hotline at 866-692-6695. A live agent is available at that number starting late January each year.

If you need assistance with an active assignment that you are working, please contact your branch team for support.

At Employbridge, we will advocate for you on the job and support you in advancing your career through training and upskilling. When we start working with you, we’ll strive to get to know you in meaningful ways. Our goal is to get a clear understanding of your needs and priorities, so we can match you in jobs where you’ll thrive.

You’ll be eligible for W-2 protections such as overtime pay and workers’ compensation coverage and can opt-in to health insurance coverage once you start working your first shift. Learn more about our benefits. If you average 30 or more hours during your first four to six weeks, you’ll be offered a comprehensive benefits plan on the 90th day that includes health insurance, dental benefits, and options for retirement savings. You’ll also have access to free mental health, financial, and legal consultations, and can earn bonuses after people you refer to Employbridge or the Bluecrew app come work for us. If you apply through the Bluecrew platform, you may be eligible for additional benefits, including On Demand Pay, paid sick time, and our Bluecrew Rewards program. Learn more about the Bluecrew app.

We offer upskilling opportunities, including free online classes through our Better Worklife Academy and Life Skills Studio, self-pay, and a high school diploma program. Get more information about our training and upskilling programs.

If you are interested in placement on another available assignment for which you are qualified, immediately contact the local branch by telephone after you complete the previous assignment. You can also use our mobile app to update us on your availability. It is your responsibility to contact the Company at least once a week to confirm your availability for additional work assignments

You can find most information on this website or through our mobile app. If you need additional help, you to contact us by chat, phone, or email.

If you cannot avoid being late to work or are unable to work as scheduled, you must call, text, or use the mobile app to inform the local office before the start of your shift.