Go to main content

Remote / Work From Home Customer Service Representative – Plano, TX

August 27, 2025

Apply now

1269577

8/27/2025 10:01:58 PM

$16.00

RemX

13

Hourly pay

$16.00/hr

Location

Plano, TX (75023)

Job Description

IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

Work From Home with a Purpose

Are you passionate about helping others and looking for a career that lets you work from home while still making a difference? Our Fortune 500 pharmaceutical client is expanding their remote call center team, and this could be the opportunity you’ve been waiting for.

This role provides the flexibility and comfort of working from home, along with the stability of weekly pay and benefits. Experience the ability to save on commuting costs and enjoy a true work-life balance makes this a position with real value.

Position Details

  • Role: Remote Medical Call Center Representative

  • Pay: $16/hr. + Weekly Pay + Benefits

  • Schedule: Monday–Friday, 7am–8pm CST (must be available for any 8-hour shift assigned within these hours)

  • Start Date: September

  • Equipment: Provided by the company

Important: Candidates must live in Irving, TX or surrounding areas and be available to pick up company-issued equipment in person before starting. This is a firm requirement with no exceptions.

What You’ll Do

  • Answer inbound calls and place outbound calls as needed

  • Assist patients with account updates and medication coverage

  • Enter and update patient data accurately and efficiently

  • Ensure compliance with federal healthcare guidelines

  • Work with insurance carriers to verify coverage

  • Provide excellent customer service with professionalism and empathy

What We’re Looking For

  • Minimum 1 year of recent call center experience (required)

  • Ability to pick up equipment in Irving, TX

  • Strong attention to detail and accuracy in data entry

  • Private, distraction-free workspace at home

  • Reliable high-speed wired internet connection (hotspots not accepted)

  • Basic troubleshooting skills for remote technical issues

  • Dependability and ability to meet performance metrics

  • High school diploma or equivalent

Why You’ll Love This Role

  • Work-from-home flexibility with company-provided equipment

  • Weekly pay and benefits

  • The chance to be part of a team making a meaningful difference in patients’ lives

📩 Apply Today!
Send your up-to-date resume to khari.riles@remx.com and include “REMOTE TX CSR POSITION – PLANO” in the subject line for immediate consideration.

Remote / Work From Home Customer Service Representative – Plano, TX

8/27/2025 10:01:58 PM

Apply now

Frequently
asked questions

Get in touch

We offer several ways to apply for jobs

  • Search for jobs on this website, then use the Apply Now button from the job detail page.
  • Contact your local Employbridge office.
  • Call the Employbridge Help Center at 881.381.7248.
  • Download the Bluecrew app and search for jobs there. To learn more about the Bluecrew app, see the Bluecrew How It Works page.

We require you to fully complete the application process, successfully pass the applicable assessments for your skill set, and provide accurate information for a reference check. We also require you to pass a background check and E-Verify verification, and some jobs require a drug screen. For E-Verify, you’ll need to provide acceptable IDs including a photo ID (a driver's license, government ID, military card) AND a document that establishes employment authorization, such as a Social Security card, birth certificate, or employment documentation.

You’re paid on Friday for the prior week worked. We pay using the Comdata Payroll Card. You can choose to directly deposit your pay through an automatic transfer with the card or use the card as an ATM/debit card or point-of-sale credit card. Certain rules apply. If you apply through the Bluecrew app, you have the option to receive a check by mail or direct deposit to your checking account. Bluecrew pays weekly and offers a benefit called On Demand Pay, which allows you to access your weekly earnings days before payday.

Your payroll funds can be directly deposited to the bank account of your choice through our Comdata Payroll Card program. To set up direct deposit, log in to the cardholder website at www.cardholder.comdata.com. Enter your username, password, and click the log in button. Hover over the Banking option and click on Direct Deposit. Follow the prompt Steps to Transfer Money From Your Comdata Payroll Card to Your Bank Account.

You can view your paystub through www.cardholder.comdata.com, through the Employbridge mobile app, or by signing up to automatically receive your paystub summary information by email or text message each pay day.

Take a look at our W-2 information page. Many of the most frequent questions and concerns about W-2s are answered in that page. You can also call a self-service W-2 Hotline at 866-692-6695. A live agent is available at that number starting late January each year.

If you need assistance with an active assignment that you are working, please contact your branch team for support.

At Employbridge, we will advocate for you on the job and support you in advancing your career through training and upskilling. When we start working with you, we’ll strive to get to know you in meaningful ways. Our goal is to get a clear understanding of your needs and priorities, so we can match you in jobs where you’ll thrive.

You’ll be eligible for W-2 protections such as overtime pay and workers’ compensation coverage and can opt-in to health insurance coverage once you start working your first shift. Learn more about our benefits. If you average 30 or more hours during your first four to six weeks, you’ll be offered a comprehensive benefits plan on the 90th day that includes health insurance, dental benefits, and options for retirement savings. You’ll also have access to free mental health, financial, and legal consultations, and can earn bonuses after people you refer to Employbridge or the Bluecrew app come work for us. If you apply through the Bluecrew platform, you may be eligible for additional benefits, including On Demand Pay, paid sick time, and our Bluecrew Rewards program. Learn more about the Bluecrew app.

We offer upskilling opportunities, including free online classes through our Better Worklife Academy and Life Skills Studio, self-pay, and a high school diploma program. Get more information about our training and upskilling programs.

If you are interested in placement on another available assignment for which you are qualified, immediately contact the local branch by telephone after you complete the previous assignment. You can also use our mobile app to update us on your availability. It is your responsibility to contact the Company at least once a week to confirm your availability for additional work assignments

You can find most information on this website or through our mobile app. If you need additional help, you to contact us by chat, phone, or email.

If you cannot avoid being late to work or are unable to work as scheduled, you must call, text, or use the mobile app to inform the local office before the start of your shift. 
Get in touch