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Customer Service Representative

December 15, 2025

Apply now

1277866

12/15/2025 10:24:58 PM

$21.25-$22.75

ProLogistix

11

Hourly pay

$21.25-$22.75/hr

Location

Fort Worth, TX (76131)

Job Description

Immediate Opening in North Central Fort Worth! 

Customer Service Rep Wanted for Global Company! 

Customer Service Job with Room to Grow!
Interested in developing your career in the customer service industry? We are currently hiring a Customer Service Representative with call center experience, who is looking for meaningful work, competitive pay, and an opportunity to advance their career in a Contract-to-Hire position. If you have the desire to make people’s lives a little easier and want to work with great people at a company that values its employees, look no further!

Pay rate is $21.25 an hour

Flexibility will be CRITICAL upon go-live as Training schedule will begin as 7am to 3:30pm, Monday to Friday with OT and weekends as needed for the first 1-2 months.  After training and site testing the schedule will be working Sunday to Thursday 5am to 1:30pm.

What you'll do on a typical day:

  • Assist customers and business partners via telephone and email 
  • Handle customer complaints in a calm, professional manner
  • Diagnose, assess and resolve problems or issues
  • Monitor progress of delivery routes
  • Scan haul-away pods and verify stamps
  • Process changes or cancellations to delivery orders

ProLogistix Offers the following Benefits and more:

  • Excellent hourly pay rate
  • Weekly Pay every Friday on direct deposit or VISA pay card.
  • Award Winning Mobile App for work status and pay stubs
  • Medical & Dental insurance options
  • Retirement Savings plan with match
  • Free on-line learning Academy through Foster Penn
  • Employee Assistance Program
  • REFERRAL BONUSES – Refer-A-Friend
  • Recognition programs
  • Working Advantage Discount Program from movie tickets to automobiles and everything in between.  Help you get the MOST for your well earned dollar
  • Discounted mobile phone plan from nation wide top provider
  • Career and job counseling from our professional recruitment team

CSR Job Qualifications

  • 12 or more months with recent and related experience, preferably within a call center environment
  • Strong customer service skills and the ability to satisfactorily resolve issues and problem solve
  • Solid ability to multitask with exceptional organizational skills
  • Ability to thrive under pressure while delivering solutions that exceed customer expectations
  • Ability to look up information and provide account details or verification of information
  • Able to use dual monitors and can toggle between windows, tabs and screens
  • Ability to talk and type at same time
  • Familiar with headsets and auto-dialer use
  • High School Diploma or GED
  • Qualified candidates will provide up to date resume

APPLY TODAY! Get on the road to success with ProLogistix - named a “Best in Class” employer for 9 straight years.

Working for ProLogistix

If you’re looking for a job in logistics, warehousing or distribution, ProLogistix is the company for you! We’re part of Employbridge, the nation’s largest industrial staffing company with 30 years in business. Meaning we have hundreds of open jobs with top employers nationwide. A company that treats you like family, we’re committed to providing equal opportunities to all and ensuring you have a healthy and safe work environment, fair pay and the tools to succeed and grow. This includes a personal recruiter assigned to you, FREE online training for associates who complete 80 work hours, on-time pay and other benefits.

Customer Service Representative

12/15/2025 10:24:58 PM

Apply now

Frequently
asked questions

We offer several ways to apply for jobs

  • Search for jobs on this website, then use the Apply Now button from the job detail page.
  • Contact your local Employbridge office.
  • Call the Employbridge Help Center at 881.381.7248.
  • Download the Bluecrew app and search for jobs there. To learn more about the Bluecrew app, see the Bluecrew How It Works page.

We require you to fully complete the application process, successfully pass the applicable assessments for your skill set, and provide accurate information for a reference check. We also require you to pass a background check and E-Verify verification, and some jobs require a drug screen. For E-Verify, you’ll need to provide acceptable IDs including a photo ID (a driver's license, government ID, military card) AND a document that establishes employment authorization, such as a Social Security card, birth certificate, or employment documentation.

You’re paid on Friday for the prior week worked. We pay using the Comdata Payroll Card. You can choose to directly deposit your pay through an automatic transfer with the card or use the card as an ATM/debit card or point-of-sale credit card. Certain rules apply. If you apply through the Bluecrew app, you have the option to receive a check by mail or direct deposit to your checking account. Bluecrew pays weekly and offers a benefit called On Demand Pay, which allows you to access your weekly earnings days before payday.

Your payroll funds can be directly deposited to the bank account of your choice through our Comdata Payroll Card program. To set up direct deposit, log in to the cardholder website at www.cardholder.comdata.com. Enter your username, password, and click the log in button. Hover over the Banking option and click on Direct Deposit. Follow the prompt Steps to Transfer Money From Your Comdata Payroll Card to Your Bank Account.

You can view your paystub through www.cardholder.comdata.com, through the Employbridge mobile app, or by signing up to automatically receive your paystub summary information by email or text message each pay day.

Take a look at our W-2 information page. Many of the most frequent questions and concerns about W-2s are answered in that page. You can also call a self-service W-2 Hotline at 866-692-6695. A live agent is available at that number starting late January each year.

If you need assistance with an active assignment that you are working, please contact your branch team for support.

At Employbridge, we will advocate for you on the job and support you in advancing your career through training and upskilling. When we start working with you, we’ll strive to get to know you in meaningful ways. Our goal is to get a clear understanding of your needs and priorities, so we can match you in jobs where you’ll thrive.

You’ll be eligible for W-2 protections such as overtime pay and workers’ compensation coverage and can opt-in to health insurance coverage once you start working your first shift. Learn more about our benefits. If you average 30 or more hours during your first four to six weeks, you’ll be offered a comprehensive benefits plan on the 90th day that includes health insurance, dental benefits, and options for retirement savings. You’ll also have access to free mental health, financial, and legal consultations, and can earn bonuses after people you refer to Employbridge or the Bluecrew app come work for us. If you apply through the Bluecrew platform, you may be eligible for additional benefits, including On Demand Pay and our Bluecrew Rewards program. Learn more about the Bluecrew app.

We offer upskilling opportunities, including free online classes through our Better Worklife Academy and Life Skills Studio, self-pay, and a high school diploma program. Get more information about our training and upskilling programs.

If you are interested in placement on another available assignment for which you are qualified, immediately contact the local branch by telephone after you complete the previous assignment. You can also use our mobile app to update us on your availability. It is your responsibility to contact the Company at least once a week to confirm your availability for additional work assignments

You can find most information on this website or through our mobile app. If you need additional help, you to contact us by chat, phone, or email.

If you cannot avoid being late to work or are unable to work as scheduled, you must call, text, or use the mobile app to inform the local office before the start of your shift.