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Billing & Customer Service Specialist

April 18, 2026

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1286616

4/18/2026 2:02:45 AM

$20.00-$22.50

Remedy Intelligent Staffing

12

Hourly pay

$20.00-$22.50/hr

Location

Honolulu, HI (96813)

Job Description

Position: Full-time, Billing & Customer Service Specialist
Location: Downtown Honolulu
Industry: Insurance
Schedule: Monday through Friday from 8am to 4:30pm.
Pay: $20.00 -$22.50 per hour (depends on experience)
Candidates must be in-state to apply and be considered.

Benefits:

  • Pay Cards, Direct Deposit & Weekly Pay
  • Medical/Dental/Vision/Prescription (Note: Requires 20+ hours per week to qualify).
  • Free Online Skill Classes, EAP, Discounts & many more

A leading dental service provider in Honolulu is looking for a detail-oriented Accounts Receivable Clerk professional to join their team in Honolulu. In this role, you will manage billing inquiries, process payments, and ensure accurate account information for our valued clients. If you have strong analytical skills and a commitment to excellent customer service, we want to hear from you.

Job Duties:

  • Administer COBRA services, including enrollments, eligibility updates, cash receipts, notifications, and refunds, while ensuring compliance with regulations.
  • Collect delinquent premiums from employer groups, prepare collection letters, and work with management on accounts at risk.
  • Provide customer service support for billing, COBRA, eligibility, contracts, and Individual Dental Plans (IDP); resolve issues and process payments by phone.
  • Reconcile and monitor group payments across multiple systems to ensure accuracy; research and resolve billing or eligibility discrepancies.
  • Handle incoming and outgoing mail, including COBRA and IDP notifications and group invoices, with attention to security and accuracy.

#RemedyHIjobs

 

Job Requirements:

  • High School diploma plus minimum of 2 years of work experience in Accounts Receivable or Accounting, with customer service experience.
  • Analytical skills, including the ability to define problems, collect and organize data, analyze, and understand various sources of information and problem-solve complex problems.
  • Ability to learn, thoroughly comprehend, and communicate COBRA regulations and related policies.
  • Requires continuously finding new and better ways of performing the job, seeking solutions, and exercising good judgment.
  • Requires organization and ability to manage multiple tasks and maintain focus with attention to detail.
  • Ability to handle all information in a confidential manner and in compliance with federal and state laws/regulations (i.e., HIPAA, PHI).
  • Working knowledge of PC applications (Windows, Word and Excel) is highly desirable.

 Equal Opportunity Employer

Billing & Customer Service Specialist

4/18/2026 2:02:45 AM

Apply now

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We offer several ways to apply for jobs

  • Search for jobs on this website, then use the Apply Now button from the job detail page.
  • Contact your local Employbridge office.
  • Call the Employbridge Help Center at 881.381.7248.
  • Download the Bluecrew app and search for jobs there. To learn more about the Bluecrew app, see the Bluecrew How It Works page.

We require you to fully complete the application process, successfully pass the applicable assessments for your skill set, and provide accurate information for a reference check. We also require you to pass a background check and E-Verify verification, and some jobs require a drug screen. For E-Verify, you’ll need to provide acceptable IDs including a photo ID (a driver's license, government ID, military card) AND a document that establishes employment authorization, such as a Social Security card, birth certificate, or employment documentation.

You’re paid on Friday for the prior week worked. We pay using the Comdata Payroll Card. You can choose to directly deposit your pay through an automatic transfer with the card or use the card as an ATM/debit card or point-of-sale credit card. Certain rules apply. If you apply through the Bluecrew app, you have the option to receive a check by mail or direct deposit to your checking account. Bluecrew pays weekly and offers a benefit called On Demand Pay, which allows you to access your weekly earnings days before payday.

Your payroll funds can be directly deposited to the bank account of your choice through our Comdata Payroll Card program. To set up direct deposit, log in to the cardholder website at www.cardholder.comdata.com. Enter your username, password, and click the log in button. Hover over the Banking option and click on Direct Deposit. Follow the prompt Steps to Transfer Money From Your Comdata Payroll Card to Your Bank Account.

You can view your paystub through www.cardholder.comdata.com, through the Employbridge mobile app, or by signing up to automatically receive your paystub summary information by email or text message each pay day.

Take a look at our W-2 information page. Many of the most frequent questions and concerns about W-2s are answered in that page. You can also call a self-service W-2 Hotline at 866-692-6695. A live agent is available at that number starting late January each year.

If you need assistance with an active assignment that you are working, please contact your branch team for support.

At Employbridge, we will advocate for you on the job and support you in advancing your career through training and upskilling. When we start working with you, we’ll strive to get to know you in meaningful ways. Our goal is to get a clear understanding of your needs and priorities, so we can match you in jobs where you’ll thrive.

You’ll be eligible for W-2 protections such as overtime pay and workers’ compensation coverage and can opt-in to health insurance coverage once you start working your first shift. Learn more about our benefits. If you average 30 or more hours during your first four to six weeks, you’ll be offered a comprehensive benefits plan on the 90th day that includes health insurance, dental benefits, and options for retirement savings. You’ll also have access to free mental health, financial, and legal consultations, and can earn bonuses after people you refer to Employbridge or the Bluecrew app come work for us. If you apply through the Bluecrew platform, you may be eligible for additional benefits, including On Demand Pay and our Bluecrew Rewards program. Learn more about the Bluecrew app.

We offer upskilling opportunities, including free online classes through our Better Worklife Academy and Life Skills Studio, self-pay, and a high school diploma program. Get more information about our training and upskilling programs.

If you are interested in placement on another available assignment for which you are qualified, immediately contact the local branch by telephone after you complete the previous assignment. You can also use our mobile app to update us on your availability. It is your responsibility to contact the Company at least once a week to confirm your availability for additional work assignments

You can find most information on this website or through our mobile app. If you need additional help, you to contact us by chat, phone, or email.

If you cannot avoid being late to work or are unable to work as scheduled, you must call, text, or use the mobile app to inform the local office before the start of your shift. 
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