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Remote, Customer Service Representative

August 18, 2026

Apply now

1294790

8/18/2026 6:36:42 PM

$16.00

RemX

13

Hourly pay

$16.00/hr

Location

New Orleans, LA (70112)

Job Description

Customer Service Representative (Remote)

Important Notice

RemX will never ask for any form of payment before or during the hiring process. If you have been asked for payment of any kind, please notify us immediately. Such requests are illegitimate and unlawful. RemX will never accept falsified resumes or documents. Any falsified information may be subject to investigation and further action.

Work From Home Opportunity

We're looking for motivated individuals who are ready to succeed in a rewarding remote career!

Our Fortune 500 pharmaceutical client is seeking dedicated and customer-focused Healthcare Customer Service Representatives to join their growing remote team. If you enjoy helping others and thrive in a fast-paced environment, this could be the perfect opportunity for you.

Apply Today!


Position Details

Job Title: Healthcare Customer Service Representative
Pay Rate: $16.00 per hour
Benefits: Weekly Pay + Benefits
Schedule: Monday through Friday, 8:00 AM to 8:00 PM EST
Must be available to work any 8-hour shift within the hours of operation.

Projected Start Date: TBD

Equipment Provided: Company-issued equipment will be shipped directly to your home.


Key Responsibilities

  • Deliver exceptional customer service and patient support.
  • Verify patient information accurately and efficiently.
  • Handle inbound calls and occasional outbound calls regarding prescription benefit inquiries and concerns.
  • Gather and review patient billing and medical information.
  • Follow all Federal Health Care Program guidelines and compliance requirements.
  • Maintain confidentiality and professionalism while assisting patients.

 

Qualifications

Required:

  • Minimum of 1 year of recent call center experience (No Exceptions).
  • High School Diploma or equivalent.
  • Strong attention to detail and accuracy in data entry.
  • Ability to meet and maintain all required KPIs and performance metrics.
  • Ability to work scheduled shifts without interruptions.

Preferred:

  • Knowledge of medical terminology.
  • Understanding of HIPAA regulations and patient privacy practices.

Remote Work Requirements

  • Private, quiet, and distraction-free workspace.
  • High-speed internet with a wired connection required.
    • Mobile hotspots are not accepted.
  • Basic technical troubleshooting skills for common remote work issues.

    Customer Service Representative (Remote)

    Important Notice

    RemX will never ask for any form of payment before or during the hiring process. If you have been asked for payment of any kind, please notify us immediately. Such requests are illegitimate and unlawful. RemX will never accept falsified resumes or documents. Any falsified information may be subject to investigation and further action.

    Work From Home Opportunity

    We're looking for motivated individuals who are ready to succeed in a rewarding remote career!

    Our Fortune 500 pharmaceutical client is seeking dedicated and customer-focused Healthcare Customer Service Representatives to join their growing remote team. If you enjoy helping others and thrive in a fast-paced environment, this could be the perfect opportunity for you.

    Apply Today!


    Position Details

    Job Title: Healthcare Customer Service Representative
    Pay Rate: $16.00 per hour
    Benefits: Weekly Pay + Benefits
    Schedule: Monday through Friday, 8:00 AM to 9:00 PM EST
    Must be available to work any 8-hour shift within the hours of operation.

    Projected Start Date: TBD

    Equipment Provided: Company-issued equipment will be shipped directly to your home.


    Key Responsibilities

    • Deliver exceptional customer service and patient support.
    • Verify patient information accurately and efficiently.
    • Handle inbound calls and occasional outbound calls regarding prescription benefit inquiries and concerns.
    • Gather and review patient billing and medical information.
    • Follow all Federal Health Care Program guidelines and compliance requirements.
    • Maintain confidentiality and professionalism while assisting patients

Remote, Customer Service Representative

8/18/2026 6:36:42 PM

Apply now

Frequently
asked questions

We offer several ways to apply for jobs

  • Search for jobs on this website, then use the Apply Now button from the job detail page.
  • Contact your local Employbridge office.
  • Call the Employbridge Help Center at 881.381.7248.
  • Download the Bluecrew app and search for jobs there. To learn more about the Bluecrew app, see the Bluecrew How It Works page.

We require you to fully complete the application process, successfully pass the applicable assessments for your skill set, and provide accurate information for a reference check. We also require you to pass a background check and E-Verify verification, and some jobs require a drug screen. For E-Verify, you’ll need to provide acceptable IDs including a photo ID (a driver's license, government ID, military card) AND a document that establishes employment authorization, such as a Social Security card, birth certificate, or employment documentation.

You’re paid on Friday for the prior week worked. We pay using the Comdata Payroll Card. You can choose to directly deposit your pay through an automatic transfer with the card or use the card as an ATM/debit card or point-of-sale credit card. Certain rules apply. If you apply through the Bluecrew app, you have the option to receive a check by mail or direct deposit to your checking account. Bluecrew pays weekly and offers a benefit called On Demand Pay, which allows you to access your weekly earnings days before payday.

Your payroll funds can be directly deposited to the bank account of your choice through our Comdata Payroll Card program. To set up direct deposit, log in to the cardholder website at www.cardholder.comdata.com. Enter your username, password, and click the log in button. Hover over the Banking option and click on Direct Deposit. Follow the prompt Steps to Transfer Money From Your Comdata Payroll Card to Your Bank Account.

You can view your paystub through www.cardholder.comdata.com, through the Employbridge mobile app, or by signing up to automatically receive your paystub summary information by email or text message each pay day.

Take a look at our W-2 information page. Many of the most frequent questions and concerns about W-2s are answered in that page. You can also call a self-service W-2 Hotline at 866-692-6695. A live agent is available at that number starting late January each year.

If you need assistance with an active assignment that you are working, please contact your branch team for support.

At Employbridge, we will advocate for you on the job and support you in advancing your career through training and upskilling. When we start working with you, we’ll strive to get to know you in meaningful ways. Our goal is to get a clear understanding of your needs and priorities, so we can match you in jobs where you’ll thrive.

You’ll be eligible for W-2 protections such as overtime pay and workers’ compensation coverage and can opt-in to health insurance coverage once you start working your first shift. Learn more about our benefits. If you average 30 or more hours during your first four to six weeks, you’ll be offered a comprehensive benefits plan on the 90th day that includes health insurance, dental benefits, and options for retirement savings. You’ll also have access to free mental health, financial, and legal consultations, and can earn bonuses after people you refer to Employbridge or the Bluecrew app come work for us. If you apply through the Bluecrew platform, you may be eligible for additional benefits, including On Demand Pay and our Bluecrew Rewards program. Learn more about the Bluecrew app.

We offer upskilling opportunities, including free online classes through our Better Worklife Academy and Life Skills Studio, self-pay, and a high school diploma program. Get more information about our training and upskilling programs.

If you are interested in placement on another available assignment for which you are qualified, immediately contact the local branch by telephone after you complete the previous assignment. You can also use our mobile app to update us on your availability. It is your responsibility to contact the Company at least once a week to confirm your availability for additional work assignments

You can find most information on this website or through our mobile app. If you need additional help, you to contact us by chat, phone, or email.

If you cannot avoid being late to work or are unable to work as scheduled, you must call, text, or use the mobile app to inform the local office before the start of your shift.