Delivering 28 associates in 10 hours with Bluecrew

Delivering 28 associates in 10 hours with Bluecrew

Our client : An e-commerce delivery company

Our client specializes in last-mile package delivery and serves more than 80% of the United States.

The challenge

Last-minute staffing requests. Unyielding peak season demands.

Our client’s customers depend on its ability to meet their last-mile delivery needs. The company’s managed service provider (MSP) could not keep up with staffing requests as demand ramped up during the peak holiday season.

The solution

Out-of-the-box thinking and powerful technology to keep schedules on track.

When several of our client’s West Coast locations needed peak-season support, they turned to Bluecrew. Three big draws
were the Bluecrew team’s consultative approach to working with clients, the platform’s Blueshift feature, and having a
vetted pool of W2 ready-to-work associates. With Blueshift, clients can easily post shift openings over multiple days, all at
one time, and workers can use it to create flexible schedules.

Standalone Solution. Our client used the Bluecrew platform to keep requests and headcounts in one place.

Better Control. The client found that the Bluecrew platform gave it better administrative control over payroll, scheduling, and requesting that top performers return.

Fewer Barriers. Using the Bluecrew platform, the client was able to post jobs directly and receive job acceptances within minutes without third-party involvement.

Greater Flexibility. Our client used the platform to scale its workforce up or down daily, based on projected demands for last-mile deliveries.

The outcome

Bluecrew delivered right-on-time support.

As demand changes from week to week, or client’s team can adjust their requests through Bluecrew and throughout the peak season.

140% fill rate. With Bluecrew, the average fill rate for the company regularly exceeds its request.

28% increase in hours. Bluecrew talent contributed 2,450 hours in one week, compared to 1,903 hours the previous week.

28 positions filled in 10 hours. Our client posted a job at noon for 20 candidates, and had 28 people ready to work the same day for shifts that started at 10 p.m.