1250701
5/6/2025 3:18:09 PM
$14.00
ProLogistix
11
Hourly pay
$14.00/hrLocation
El Paso, TX (79936)Job Description
Customer Service Rep Needed in the East Side of El Paso
Location: Eastside
Pay Rate: $15/Hr DOE
Shift: 8am – 5pm Tuesday thru Saturday
Weekly Pay
Holiday Pay
Medical/Vision/Dental
- Provides support with miscellaneous projects, filing and research paperwork associated with orders and maintain the corresponding files.
- Provides warehouse staff with necessary documents and information needed to complete receiving and to ship orders.
- Maintains excellent working relationship with customers by responding to inquiries and complaints concerning work orders, invoices, shipments, inventory counts. Etc. in a courteous and efficient manner.
- Report’s customer feedback to management, including any signs of customer dissatisfaction.
- Acts as liaison between the warehouse and the customer in administration of accounts and between the office and the customer regarding invoicing and credit changes.
- Ensure accurate and timely data entry into our operational system
- Track and Trace files and reporting
- Ensure arrival notices are communicated to customers
- Interact with our customers in arranging their international shipments, meeting customer service standards
- Deliver communications, timely responses to emails and requests (internal and external)
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- Minimum of 1-year previous experience in a similar role/ logistics field
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to answer a high volume of emails daily & work with a variety of systems
- Ability to share work among a customer service team
- Attentive to detail & multi-tasker
- Excellent Time-management skills
- Bilingual a plus
- Fully proficient with various software applications (MS Word, MS Excel)
- Must be available to be flexible to work one Saturday a month
Customer Service Rep
5/6/2025 3:18:09 PM
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You’re paid on Friday for the prior week worked. We pay using the Comdata Payroll Card. You can choose to directly deposit your pay through an automatic transfer with the card or use the card as an ATM/debit card or point-of-sale credit card. Certain rules apply. If you apply through the Bluecrew app, you have the option to receive a check by mail or direct deposit to your checking account. Bluecrew pays weekly and offers a benefit called On Demand Pay, which allows you to access your weekly earnings days before payday.
Your payroll funds can be directly deposited to the bank account of your choice through our Comdata Payroll Card program. To set up direct deposit, log in to the cardholder website at www.cardholder.comdata.com. Enter your username, password, and click the log in button. Hover over the Banking option and click on Direct Deposit. Follow the prompt Steps to Transfer Money From Your Comdata Payroll Card to Your Bank Account.
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You’ll be eligible for W-2 protections such as overtime pay and workers’ compensation coverage and can opt-in to health insurance coverage once you start working your first shift. Learn more about our benefits. If you average 30 or more hours during your first four to six weeks, you’ll be offered a comprehensive benefits plan on the 90th day that includes health insurance, dental benefits, and options for retirement savings. You’ll also have access to free mental health, financial, and legal consultations, and can earn bonuses after people you refer to Employbridge or the Bluecrew app come work for us. If you apply through the Bluecrew platform, you may be eligible for additional benefits, including On Demand Pay, paid sick time, and our Bluecrew Rewards program. Learn more about the Bluecrew app.
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