1296874
9/16/2026 8:32:25 PM
$19.00
RemX
13
Hourly pay
$19.00/hrLocation
Columbus, OH (43228)Job Description
Customer Support
Location: Onsite - Columbus, OH
Pay: $19.00/hour
Job Type: Temp-to-Hire
Openings: Multiple Positions Available
About the Opportunity
We are seeking Customer Care Representatives to join a growing customer support team. This role is ideal for individuals who enjoy helping customers, solving problems, and troubleshooting technical issues. Representatives will provide support through both phone and email while delivering exceptional customer service.
Schedule
- Monday through Friday
- 8:30 AM - 5:00 PM
- Overtime may be required during peak seasons, including up to 2 additional hours per day
- Future scheduling may include extended evening hours and rotating weekend
Responsibilities
- Provide customer service and support via phone and email
- Assist customers with troubleshooting equipment and product-related issues
- Research and resolve customer concerns efficiently
- Document customer interactions accurately
- Utilize multiple systems and resources to provide solutions
- Deliver professional and empathetic service during every customer interaction
Qualifications
- Previous customer service experience preferred
- Technical troubleshooting experience is a plus
- Strong problem-solving and critical-thinking skills
- Ability to explain solutions clearly and patiently
- Excellent verbal and written communication skills
- Comfortable handling high-volume customer interactions
- Proficiency with Microsoft Office applications
- Ability to multitask across multiple computer screens and systems
What Makes You Successful
- Strong sense of empathy when assisting customers
- Ability to remain calm in challenging situations
- Analytical mindset with a passion for solving problems
- Self-motivated and dependable work ethic
- Ability to quickly learn new systems and processes
Work Environment
- Fast-paced customer support setting
- Average volume of phone and email interactions throughout the day
- Multiple monitor workstation
- Collaborative team environment
Ready to apply? We'd love to speak with customer-focused professionals who enjoy helping others and solving problems.
Customer Support Representative
9/16/2026 8:32:25 PM
We offer several ways to apply for jobs
- Search for jobs on this website, then use the Apply Now button from the job detail page.
- Contact your local Employbridge office.
- Call the Employbridge Help Center at 881.381.7248.
- Download the Bluecrew app and search for jobs there. To learn more about the Bluecrew app, see the Bluecrew How It Works page.
We require you to fully complete the application process, successfully pass the applicable assessments for your skill set, and provide accurate information for a reference check. We also require you to pass a background check and E-Verify verification, and some jobs require a drug screen. For E-Verify, you’ll need to provide acceptable IDs including a photo ID (a driver's license, government ID, military card) AND a document that establishes employment authorization, such as a Social Security card, birth certificate, or employment documentation.
You’re paid on Friday for the prior week worked. We pay using the Comdata Payroll Card. You can choose to directly deposit your pay through an automatic transfer with the card or use the card as an ATM/debit card or point-of-sale credit card. Certain rules apply. If you apply through the Bluecrew app, you have the option to receive a check by mail or direct deposit to your checking account. Bluecrew pays weekly and offers a benefit called On Demand Pay, which allows you to access your weekly earnings days before payday.
Your payroll funds can be directly deposited to the bank account of your choice through our Comdata Payroll Card program. To set up direct deposit, log in to the cardholder website at www.cardholder.comdata.com. Enter your username, password, and click the log in button. Hover over the Banking option and click on Direct Deposit. Follow the prompt Steps to Transfer Money From Your Comdata Payroll Card to Your Bank Account.
You can view your paystub through www.cardholder.comdata.com, through the Employbridge mobile app, or by signing up to automatically receive your paystub summary information by email or text message each pay day.
Take a look at our W-2 information page. Many of the most frequent questions and concerns about W-2s are answered in that page. You can also call a self-service W-2 Hotline at 866-692-6695. A live agent is available at that number starting late January each year.
If you need assistance with an active assignment that you are working, please contact your branch team for support.
At Employbridge, we will advocate for you on the job and support you in advancing your career through training and upskilling. When we start working with you, we’ll strive to get to know you in meaningful ways. Our goal is to get a clear understanding of your needs and priorities, so we can match you in jobs where you’ll thrive.
You’ll be eligible for W-2 protections such as overtime pay and workers’ compensation coverage and can opt-in to health insurance coverage once you start working your first shift. Learn more about our benefits. If you average 30 or more hours during your first four to six weeks, you’ll be offered a comprehensive benefits plan on the 90th day that includes health insurance, dental benefits, and options for retirement savings. You’ll also have access to free mental health, financial, and legal consultations, and can earn bonuses after people you refer to Employbridge or the Bluecrew app come work for us. If you apply through the Bluecrew platform, you may be eligible for additional benefits, including On Demand Pay and our Bluecrew Rewards program. Learn more about the Bluecrew app.
We offer upskilling opportunities, including free online classes through our Better Worklife Academy and Life Skills Studio, self-pay, and a high school diploma program. Get more information about our training and upskilling programs.
If you are interested in placement on another available assignment for which you are qualified, immediately contact the local branch by telephone after you complete the previous assignment. You can also use our mobile app to update us on your availability. It is your responsibility to contact the Company at least once a week to confirm your availability for additional work assignments
You can find most information on this website or through our mobile app. If you need additional help, you to contact us by chat, phone, or email.
- Select the chat icon to begin a chat.
- Phone (888) 381-7248.
- Email contactcenter@employbridge.com.
- Fill out our Contact Us form.