Trane Technologies was facing substantial operational hurdles. Disconnected leadership and communication breakdowns with their current staffing partner had resulted in order fulfillment bottlenecks, deteriorating service standards, and eroding morale. Consequently, the company faced a high turnover rate averaging between 35–40%. In addition to these issues, the absence of comprehensive documentation had led to instances of unpaid labor and untracked work hours. This further impeded Trane’s ability to meet weekly production targets and key performance metrics such as overtime and on-time delivery.
Recognizing these challenges, Trane turned to Employbridge. Our mission was clear — to bridge the shortcomings of their former staffing partner and to support Trane in several vital areas:
To initiate the process, we ensured alignment by mirroring the incumbent’s on-site staffing setup. Throughout the project’s duration, we deployed a total of five on-site members. Initially, two full-time recruiters were assigned, and as the project progressed, we established a dedicated support team with a specific focus on SAM (Strategic Account Manager) and SPM (Strategic Project Manager) responsibilities. This team swiftly placed associate engagement as a top priority from the outset.
Initially, the client had reservations due to their previous staffing relationship, making the implementation process, team, and transition crucial in this case. However, thanks to our team’s meticulousness and effectiveness, significant transformations were achieved in the facility’s quality and morale within a span of 30 days. As a result, employee engagement improved, onboarding experiences became more positive, and performance evaluations were enhanced. The ultimate outcome was a workforce that was not only happier but also more skilled and stable.
The transition began in June, with a formal handover on July 11th and completion in October. During that time, Employbridge helped:
For more information, contact
To partner with Employbridge,
For more information, contact
To partner with Employbridge,